Returns & Exchanges

At Nour Hammour, we strive for perfection in every piece; however, if you are not entirely satisfied with your purchase, you may return or exchange your items within 14 days of delivery. All returns must be in their original condition, unworn, and with all security tags and packaging intact.

1

Initiate Your Request

Visit our online returns portal or contact our concierge team with your order number to request a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Place the item in its original branded box and protective dust bag, ensuring the shipment is securely sealed to prevent damage during transit.

3

Ship Your Return

Affix the provided pre-paid shipping label to your package and schedule a collection or drop it off at an authorized courier location.

4

Quality Inspection & Refund

Once our atelier verifies the condition of the returned garment, your refund will be processed to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing